CheckoutSmart shopper marketing blog

Tesco's Hidden Ratings & Reviews

Posted by Paul on Apr 12, 2019 11:13:59 AM

After our Sainsburys Ratings and Reviews blog last month we've been digging around the other main UK supermarket websites.  We know that Tesco don't currently show Ratings & Reviews on their website, so when we popped the hood on their site and had a look around we were surprised to discover that their ratings & reviews were actually there but hidden from the public.

To save you the time finding and collating for yourselves, we’ve pulled it together into some nice summary charts below. For your free brand report for your category, just get in touch and we’ll happily send you one over.  

Figure 1: Infographic summary of Tesco.com ratings & reviews

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Topics: Supermarket, Rating and Reviews, Shopper Marketing, Tesco, Tesco.com

What is a "Good" product review rating on a supermarket website?

Posted by Paul on Mar 5, 2019 2:11:35 PM

As part of our work on delivering Ratings and Reviews for FMCG clients we are often asked “What is a Good Rating?”. To answer this we decided to look at the data on the Sainsbury’s website. What we found surprised us.

We have undertaken an exclusive analysis of the product level shopper Ratings & Reviews on the Sainsburys.co.uk website and found that a few suppliers have led the way with gathering reviews whilst most have done very little. As a result, some categories and brands have thousands of reviews and others just a handful.

What emerges from our analysis is a clear opportunity for nearly all grocery FMCG manufacturers to gain a competitive advantage in their category by giving online grocery shoppers a perspective from their existing consumers.

If you believe in the products you sell, why wouldn't you want your consumers to tell others how great they are?


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Topics: Supermarket, Grocery, Rating and Reviews, Sainsburys

CheckoutSmart launches easy online grocery ratings & reviews

Posted by Paul on Oct 1, 2018 2:19:09 PM

Customer reviews

Online Grocery Reviews

Shopper Marketing agency CheckoutSmart’s new offering taps into the known online and in-store sales benefit from increasing an items rating and reviews. A report from PowerReviews says the threshold for securing shopper trust at the product level is to collect up to 50 reviews

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Topics: "Online", Grocery, Rating and Reviews

Digital Shopper Marketing

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CheckoutSmart is a leading digital shopper marketing agency delivering fast, flexible campaigns against all your goals in any retailer or just one:

  • Supporting your NPD and Rate of Sale
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  • "On-pack" competitions with no pack changes!
  • Fast Surveys & online Ratings & Reviews
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