CheckoutSmart shopper marketing blog

Paul

Paul
Paul is Joint Founder & Managing Director of CheckoutSmart. Before this he spent 20 years with Mars & Heinz covering just about every role in Sales & Marketing working across Europe and the Middle East. Outside work you can most often find Paul watching or doing sport.
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Recent Posts

Tesco's Hidden Ratings & Reviews

Posted by Paul on Apr 12, 2019 11:13:59 AM

After our Sainsburys Ratings and Reviews blog last month we've been digging around the other main UK supermarket websites.  We know that Tesco don't currently show Ratings & Reviews on their website, so when we popped the hood on their site and had a look around we were surprised to discover that their ratings & reviews were actually there but hidden from the public.

To save you the time finding and collating for yourselves, we’ve pulled it together into some nice summary charts below. For your free brand report for your category, just get in touch and we’ll happily send you one over.  

Figure 1: Infographic summary of Tesco.com ratings & reviews

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Topics: Supermarket, Rating and Reviews, Shopper Marketing, Tesco, Tesco.com

What is a "Good" product review rating on a supermarket website?

Posted by Paul on Mar 5, 2019 2:11:35 PM

As part of our work on delivering Ratings and Reviews for FMCG clients we are often asked “What is a Good Rating?”. To answer this we decided to look at the data on the Sainsbury’s website. What we found surprised us.

We have undertaken an exclusive analysis of the product level shopper Ratings & Reviews on the Sainsburys.co.uk website and found that a few suppliers have led the way with gathering reviews whilst most have done very little. As a result, some categories and brands have thousands of reviews and others just a handful.

What emerges from our analysis is a clear opportunity for nearly all grocery FMCG manufacturers to gain a competitive advantage in their category by giving online grocery shoppers a perspective from their existing consumers.

If you believe in the products you sell, why wouldn't you want your consumers to tell others how great they are?


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Topics: Supermarket, Grocery, Rating and Reviews, Sainsburys

How to get your NPD into grocery shopper’s homes…

Posted by Paul on Feb 4, 2019 7:54:47 AM

The 3Ps of Supermarket Shopper Marketing

When launching your long-planned and lovingly-developed grocery NPD into supermarkets, it’s critical that it appeals to and is tried by the target consumers. Getting it into the hands, baskets and homes of the right grocery shoppers can be a daunting task, but here’s what you need to remember and how to go about it.

 

Supermarket shoppers are the key to NPD success as they are the ones who actually pick the product off the shelves and take it home, regardless of whether they, or someone else in their household is the end consumer. This is the crux of  Shopper Marketing and understanding the art  of getting shoppers to Pause, Pick up & Pay for your product is known as the 3 Ps of shopper marketing.

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Topics: Supermarket, Grocery, FMCG, NPD

When will supermarket shoppers buy groceries leading up to Christmas?

Posted by Paul on Dec 4, 2018 8:09:19 AM

After analysing the shopping basket data from than 500,000 grocery receipts uploaded by our members in the Decembers of 2013 - 2017, we can see that on average there is a steady rise in sales in the four days leading up to 23rd December.

The team at leading Shopper Marketing Agency CheckoutSmart have produced their Christmas sales forecast for 2018. With Christmas Day falling on a Tuesday in 2018, it is predicted that many shoppers will leave their Christmas grocery shop until the weekend before, with an expected surge on Saturday 22nd and Sunday 23rd December. This will allow shoppers to take advantage of final Christmas promotional activity and stock up on perishables and fresh produce before the big day. Christmas Eve, will then see a dramatic fall-off in predicted sales at just 5.6% of the week, as everyone settles down at home or heads to friends and family for the festive period. 

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Topics: Supermarket, Grocery, marketing, Christmas, sales

The Top 10 Ways Cashback Apps Help Grocery Brands

Posted by Paul on Nov 5, 2018 8:22:34 AM

In 2018 we conducted research that showed 65% of our members look at our app when they are planning their food shopping, and 35% while they shop in the supermarket*. It is clear that grocery cashback apps are an excellent route to deliver shopper marketing goals.

For example, we can use Geo targeting to serve brand advertising right onto consumers mobile devices at the first moment of truth, but the power of these apps goes a lot further than simply helping to raise brand awareness.

Based on our experience as Europe's No.1 grocery cashback organisation, here are the top 10 ways you can start using these apps to your advantage today:

 

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Topics: Supermarket, Grocery, Coupon, FMCG, marketing, mobile phone

CheckoutSmart launches easy online grocery ratings & reviews

Posted by Paul on Oct 1, 2018 2:19:09 PM

Customer reviews

Online Grocery Reviews

Shopper Marketing agency CheckoutSmart’s new offering taps into the known online and in-store sales benefit from increasing an items rating and reviews. A report from PowerReviews says the threshold for securing shopper trust at the product level is to collect up to 50 reviews

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Topics: "Online", Grocery, Rating and Reviews

Shopper Marketing Insight: Top 100 Brands online 2018

Posted by Paul on Jun 25, 2018 1:27:44 PM

Coca-Cola retains their crown as the UK’s favourite online supermarket brand

CheckoutSmart, Europe’s No.1 grocery cashback app has released the UK’s Top 100 Online Grocery Brands report based on our online data. Once again, Coca-Cola was on sparkling form accounting for 66p in every £100 spent online by shoppers. This is an important club because £16.15 of every £100 spent is accounted for by the Top 100 brands.

Who else was a winner? Aptamil baby milk is growing up well as the fastest climber within the top 25, moving up 9 places to 19th. The No.1 Beer brand was Stella Artois, up 14 places to 32nd closely followed by Fosters up 12 places at 38th. Their perfect accompaniment Walkers Crisps was a new entrant in the Top Ten at 9th.

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Topics: Supermarket, Grocery, Coupon, FMCG

Digital Shopper Marketing

FAST & FLEXIBLE

CheckoutSmart is a leading digital shopper marketing agency delivering fast, flexible campaigns against all your goals in any retailer or just one:

  • Supporting your NPD and Rate of Sale
  • Saving your sku distribution
  • "On-pack" competitions with no pack changes!
  • Fast Surveys & online Ratings & Reviews
  • UK, Europe and beyond

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