Join Andrew Pearl VP Strategy and Insight EMEA at eCommerce performance analytics company Profitero and Paul Lees our Group Managing Director at CheckoutSmart, as they discuss fascinating original research on grocery ratings and reviews.
This study was specifically undertaken in the UK amongst over 3,700 online grocery shoppers to support the understanding of FMCG leaders and eCommerce teams, by answering their questions:
- Do online grocery shoppers really bother reading online supermarket reviews?
- Do they read reviews in our category/sub-category?
- What elements are more or less important in a product review?
- What makes a good online product review from a grocery shopper perspective
If you would like a copy of the full 22 page report with all 72 subcategories plus the "6 Golden rules of ratings & reviews" go here:
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